How engagements work

Tell us what's stuck, or book a free 30-minute call.

NullorNaN engagements start with a short intake form or a free 30-minute call. Within one business day you get next steps. Work runs as a monthly retainer (fractional CTO or CIO leadership, hands-on engineering, or both), a scoped project, or a focused advisory session. Retainers have a 3-month minimum.

Book a free 30-minute call with our founder

The first call is free and takes 30 minutes. Come with the problem, not a deck.

Expect a response within one business day. By submitting, you agree to our privacy notice.

What happens next

  1. Tell us what's happening (form or call).
  2. We reply within one business day with next steps.
  3. A free call, limited to 30 minutes, to understand the problem and what's at stake. We'll tell you honestly if we're not the right fit.
  4. A written recommendation: package, Build Your Own mix, or scoped project.
  5. Sign and start. The first month is due at signing, then monthly through Bonsai.

Engagement models

Full day-plan ladder, volume table, and Build Your Own configurator live on Pricing.

Scoped projects: see reliability transformation for examples.

Advisory sessions: see Null Advisory.

Heavy executive work is quoted separately.

Equity or equity-plus-retainer arrangements are considered case by case.

Matthew leads every engagement himself.

Build your own mix

Need a different split of engineering and leadership? Build Your Own lets you choose your own mix of Null Null Engineer and NullCXO day plans, 1 to 12 days a month combined, at published per-day rates with no package markup.

Configure your mix

Terms at a glance

Your business stays yours

For 12 to 24 month retainers, we can add a competitive protection commitment in the agreement. For qualifying engagements, we agree not to launch products or services that directly compete with your defined offerings during the term and for the same length of time after it ends.

FAQ

How does an engagement start?

Send the form or book a free call, limited to 30 minutes. If you use the form, you will hear back within one business day with next steps. The first call is free; paid work begins only after you agree to a package, project, or advisory session.

How soon can work begin?

For hands-on engineering, the earliest normal start is 2 to 4 business days. Leadership start dates are agreed during scoping.

Is this emergency or 24/7 support?

No. An inquiry is not an emergency line, and retainers don't include 24/7 coverage. We triage anything urgent when we reply.

Who will I work with?

Matthew leads every engagement himself. Meet the team.

We are a small, early team. Is this overkill?

No. Many founders start with a focused advisory session (from $125) or a scoped project (from $1,250) before any retainer. Startup Hybrid starts at $2,225/month for 10 hours.

Is there a minimum commitment?

Retainer packages have a 3-month minimum, with the first month paid at signing and the rest billed monthly. To test the fit first, start with an advisory session (from $125) or a scoped project (from $1,250).

Are you U.S.-based?

Yes. NullorNaN is based in Metro Atlanta. US-focused, serving clients globally, serves clients across the U.S. and globally, and works U.S. Eastern Time.

Do you sign NDAs?

Yes. A mutual NDA is available on request.

No pitch deck. No pressure. We will tell you honestly if we are not the right fit. Prefer the phone? Call (678) 926-9072. Leave a voicemail and we'll get back to you, or book a call for a guaranteed time.

Book a free 30-minute call with our founder

Peers and partners: we are always glad to meet other engineers, operators, and fractional leaders. Book Coffee & Introductions to connect. Slots are first come, first served. For referrals, joint projects, or vendor partnerships, book Partnership Conversations (30 minutes).